Service Inquiries
If you shold have any questions regarding your curbside collection service or if you should experience any collection problem, please contact Waste Management at 1-800-796-9696.
Toter Service
Each Residence will recieve one 96-gallon toter for refuse to be serviced once a week. Senior citizens 65 years of age or better may elect to have a 35-gallon toter in lieu of the 96-gallon toter. As new homes are built and occupied, new homeowners will be furnished with a 96-gallon toter. The toter will remain the property of Waste Management. Each toter has a unique serial number and is assigned to a specific address.
Refuse Collection Guidelines
General Provisions
- Collection days will remain the same.
- Household refuse and yardwaste will be collected between 6:00 AM and 6:00 PM on your scheduled collection day. Please have all items, (refuse, recycling, yardwaste), out by 6:00 AM on collection day. Seperate trucks on different schedules pick up refuse, recycling, and yardwate, so each of these discarded materials may be picked up at different times of the day.
- Items for collection may be placed at the curb after 7:00 PM on the day before your scheduled pick up. Residents must remove containers from the curb by 7:00 PM on the day of collection.
- Collection shall be once a week for each residential dwelling unit. Scheduled pick up days that fall on or after a legal holiday shall be one day late following the holiday that week. For the purpose of this contract the following holidays will be observed;
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
- Refuse in excess of the 96-gallon toter may be placed in 32-gallon cans or bags set along side the 96-gallon toter on collection day.
Household Waste Collection
- From 96-gallon toter, any additional refuse may be placed alongside toter in cans, maximum approved container size, 32-gallons.
- 50-pound weight limit per 32-gallon approved container.
- Do not mix household refuse wih yardwaste. Mixed refuse and yardwaste cannot be collected.
- Bulk Items, (such as a sofa, kitchen table, etc.) up to two (2) bulk items per week that are too large to fit into the 96-gallon toter or an approved 32-gallon container will be collected if set out on collection day.
- Carpet Rolls, up to six (6) rolls per week, carpet must either be rolled and tied in bundles weighing up to fifty (50) pounds, up to four (4) feet in length and up to twenty-four (24) inches in circumfrence, or placed in 32-gallon approved containers weighing up to fifty (50) pounds to be collected.
- Appliances containing CFC or HCFC, PCB's, Mercury switches or other hazardous components (refrigerators, freezers, air conditioners, humidifiers, etc.) are banned from landfill disposal. There is a seperate fee for each appliance, please call customer serviece at 1-800-96-9696 to arrange collection. A seperate truck will collect white goods in order for them to be processed in accordance with State Law.
- Do it yourself contruction or demoltion debirs, up to six (6) cans or bundles per week, must either be placed in bundles weighing up to fifty (50) pounds, up to four (4) feet in length and up to twenty-four (24) inches in circumfrence, or placed in 32-gallon approved containers weighing up to fifty (50) pounds to be collected.
- Special Collections, One (1) cubic yard shall be the minimum amount of refuse required for a special collection. The Contractor shall advise the resident directly of the terms of special collections; i.e. what materials will be collected; how the materials should be prepared; the date of collection; the policy of providing advance estimates of charges.
Special collection will be COD. Contact Waste Management Customer Service for details at 1-800-796-9696.
- Household products that are falmmable, toxic, corrosive, or reactive can pose a hramful threat or damage the enviroment when disposed of improperly. Items like waste paint, pesticides, poisons, cleaning solvents, household batteries, tainted gasoline, used oil, and other automobile fluids are considered to be Household Hazardous Waste, (HHW), and shall not be included with your refuse for disposal.
Yardwaste Collection
- Yardwaste is collected at the curb from the first of April through the end of November.
- Maximum 33-gallon biodegradeable Kraft paper bag, (plastic bags are not acceptable for yardwaste or leaves).
- 50-pound weight limit per biodegradeable Kraft paper bag and/or bundle.
- Brush and tree trimmings must be bundled and tied with biodegradeable twine or string in distinct piles that are no longer than four (4) feet in length and twenty-four (24) inches in circumfrence weighing up to 50 pounds. Individual branches contained in any bundle shall not exceed four inches (4) in diameter.
- Christmas trees will be collected from Christmas through the end of January. Christmas trees must be free of all decorations and cannot be in plastic bags.
- Residents are encouraged to compost landscape waste materials rather than dispose of them at the curb.
Preparation of Materials
Metal Items
- aluminum cans, foil and formed containers
- steel or tin cans
NO scrap metal
Glass Items
- Bottles and jars only
- brown, green and clear glass
NO mirrors, window glass, Pyrex, dishes or light bulbs
Plastic Items
Pet (#1) Plastic Bottles and Rigid Containers
- 1 & 2 liter soda bottles
- plastic flower pots
- plastic plates and trays
HDPE (#2) Plastic Bottles and Rigid Containers
- laundry detergent containers
- milk and water bottles
- margarine tubs
- baby wipe containers
- plastic cups
NO motor oil, anti-freeze, pool chemicals, or hazardous waste containers
NO containers larger than one gallon
PVC (#3) Plastic Bottles and Rigid Containers
- cooking oil bottles
- shampoo bottles
LPDE (#4) Plastic Bottles and Rigid Containers
- squeeze mustard bottles
- shampoo bottles
PP (#5) Plastic Bottles and Rigid Containers
- deli containers
- cosmetic containers
Paper Items
Newspaper
Magazines and Catalogs
- glossy and non-glossy accepted
Telephone Directories
Kraft Brown Paper Bags
Paperboard (Chipboard)
- cereal boxes
- tissue boxes
- pasta boxes
- clothing boxes
Wet Strength Carrier Stock
- frozen food packages
- carriers for soda and beer
Junk Mail
- brochures
- greeting cards
- window envelopes
- flyers
- advertisements
- post cards
Mixed Paper
- stationery
- post-it notes
- typing paper
- notebook paper
- computer paper
- bond envelopes
Household Batteries
- Must be placed in sandwich bag and placed next to recycle bin
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